📜 Terms & Conditions

Paper Flower Bouquet Orders

Last updated: 1/16/2026

By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before confirming your purchase.

1. Product Nature

All paper flower bouquets are handcrafted and made to order unless stated otherwise.
Due to the handmade process, slight variations in color, size, and arrangement may occur. These variations are normal and are not considered defects.
Product photos are for reference only. Final output may differ slightly depending on materials availability and artistic interpretation.

Customized orders (including color requests, messages, sizes, or design changes) cannot be canceled or modified once production has started.
Please ensure all order details (delivery address, contact number, message card text) are correct before checkout.
We are not responsible for delays or issues caused by incorrect or incomplete information provided by the customer

All prices are listed in Philippine Peso (PHP) unless stated otherwise.
Full payment is required to confirm and process an order.
Prices may change without prior notice, but confirmed orders will retain their original price.

Production time varies depending on the design and order volume.
Estimated production and delivery timelines are provided as a guide only and may be affected by unforeseen circumstances.
Rush orders are subject to availability and may incur additional fees.

Delivery is available only within the areas specified on the website.
Delivery fees are calculated based on location and will be shown at checkout.
Once the order is handed over to the courier, we are not responsible for delays, damages, or losses caused by the courier.
Customers are advised to ensure someone is available to receive the order at the delivery address.

Paper flower bouquets are delicate by nature. Minor creases, shifts, or compression caused during transit may occur and are not considered defects.
Before dispatch, we document the condition and packing process of each order.
Customers will receive a short video reel showing how the bouquet was packed and released in good condition as part of our quality assurance.
This video serves as proof that the item was properly packed and in good condition at the time it left our care.
If you receive a significantly damaged item, please contact us within 24 hours of receiving the order and provide clear photos and a description of the issue.
Damage claims caused by courier handling after dispatch may be limited, as these are beyond our control.

No cancellations or refunds for customized or made-to-order items.
For non-custom or ready-made items, cancellations may be considered only if production has not started.
Refunds, if approved, will be processed using the original payment method.

Paper flower bouquets are for display purposes only.
Keep away from water, moisture, direct sunlight, heat, and fire.
Improper handling or storage may cause damage and is not covered by refunds or replacements.

Paper flower bouquets are for display purposes only.
Keep away from water, moisture, direct sunlight, heat, and fire.
Improper handling or storage may cause damage and is not covered by refunds or replacements.

We are not liable for delays or failure to fulfill orders due to events beyond our control, including but not limited to natural disasters, courier disruptions, power outages, or government restrictions.

By placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.